You meet the identity check because our Anjouan licence requires it before any payout, and it typically takes 34 hours to clear.
Worth a look the moment a withdrawal sits pending or the site asks you for papers.
Once you finish these four moves, your file is complete and your first payout clears without a second request.
Useful when you are about to photograph your papers and want to send them through in one go.
Your details did not match. Your name or date of birth on the photo ID does not match what you saved in your profile. Update your profile before you resend the ID. Send the same spelling as your document.
A shot that reads first time. The picture is too soft, a corner is missing, or the glare hides the date of issue. Lay the ID flat in daylight and shoot again. Keep all four corners inside the frame.
An out-of-date address proof. The bill is past its useful life, so it no longer shows where you live now and the address check fails. Send a newer bill with your current address. Use a bank statement showing the same address.
Slotit Casino holds licence ALSI-542377 from the Anjouan Offshore Finance Authority, and that licence makes AML checks part of the job. Asking about the origin of your funds is a standard step for every player who reaches this point, never a verdict on you.
Depending on your case, the reviewer may ask for one or more of these.
After this you will recognise each moment a check starts and arrive with the right papers.
Most players worry a small detail will stall the check, so here is what actually matters.
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